Poking around in the blogosphere, I learned that A) PocketMac sucked (which I’d figured out on my own) B) Missing Sync for the BlackBerry seemed to be the solution of choice for tethered contacts and calendar sync and C) Spanning Sync was the way to go for cloud-based calendar sync with Google Apps. Luckily, I had backups of my data files, but PocketMac proved to be an enormous waste of time and effort. Starting with my Franklin REX in 1997, I’ve used portable devices running operating systems from Motorola, Nokia, Microsoft, Palm, BlackBerry, and maybe one or two others I’ve forgotten–none of which polluted, duplicated, corrupted, or flat-out deleted data like PocketMac did. Let me remove any doubt from the equation–PocketMac was without question or hyberbole, the unequivocally worst PIM sync solution I’d ever used. So, for contacts and calendar sync, I went with RIM’s offering at the time, PocketMac. Meeting my other two needs was a little more challenging.īlackBerry Desktop Manager for Windows was obviously the slam-dunk choice if I’d been on a PC, but I wasn’t–nor was I willing to run a Windows virtual machine just to run BDM, particularly since moving contacts and calendars between my Mac and Windows would be a process in and of itself, rather than having that synchronization occur as part of my normal workflow on my Mac. For e-mail, I chose Google Apps for Your Domain, as its IMAP capabilities make e-mail work the way e-mail should work. When I launched my consultancy in 2007, I knew that the BlackBerry and the Mac were my two platforms of choice, so I set to work to determine the best approach to keep my e-mail, contacts, and calendar in sync. Nope.Ī little background…I’m not exactly a newb when it comes to matters of syncing a BlackBerry and a Mac. In fact, I’ve held off writing this recap I’ve hoped that each of the last 10 days, I’d wake up to some magic button that allowed synchronization to occur accurately. Maybe by the time I’m done writing this review, I’ll have made that determination. I’m not sure if I should give RIM a D, an F, or an incomplete. The good news is that RIM has a chance to fix this in short order, whereas Chicago just goes back to being a great city that isn’t going to get a second chance to host the big games in seven years. I had high hopes for both both ended up poorly. But after some finagling and trial-and-error, now I've got syncs running smoothly.Friday October 2nd will be remembered for two epic failures – Chicago’s elimination in the first round of voting for the 2016 Olympics, and for the release of RIM’s horribly incomplete Desktop Manager for the Mac. When I first tried to sync, it simply errored out and said that the sync failed. (For example, "".) And then make a backup of your Mac's Address Book (export it to a file), and use this software to make a backup of your BlackBerry, so you have something to revert to if things don't go well. But at its best, it works well for syncing, and it also brings in the abilities of the Windows BDM that the other Mac syncing products have lacked: backing up and restoring your phone, and managing applications installed on it.īefore using this software, read some comments and troubleshooting tips about it on BlackBerry discussion forums. PocketMac was terrible, and so was Missing Sync both have a long history of deleting and corrupting information and of randomly throwing up errors.Īdmittedly, at its worst, BlackBerry Desktop Manager is no better lots of people have been reporting these same kinds of problems with it. I am thrilled that we finally have a decent BlackBerry syncing solution on the Mac. Some configurations, such as updating your media card size, aren't displayed when you connect your smartphone.If you connect a BlackBerry smartphone that is running BlackBerry Device Software 4.1 or lower to the BlackBerry Desktop Software, you don't receive a message that the smartphone is unsupported.After upgrading from a previous version of the BlackBerry Desktop Software, the phone number for the Apple Assistant in your contacts switches fields although you didn't make that change.If you connect your BlackBerry PlayBook tablet when it's turned off, the tablet isn't connected when you turn it on again.In Access Control, select Allow for all applications. Workaround: On your Mac, open the keychain access.If you select Always Allow, when you disconnect and reconnect your device, you will receive the error message again. If you are running OS X 10.6.8 Snow Leopard, when you connect your smartphone or tablet to the BlackBerry Desktop Software, you receive an error message indicating that the BlackBerry Device Manager wants to use confidential information stored in your keychain.Version 204.00.18: Installation/Connection
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